The problem in how I read mail


So I get quite a lot of mail every day, like a lot of us do. But there is no way that I can read all of them at once or even start answering them. I normally filter out the really vital stuff every morning and evening and then when I get time I read the rest. When I need to answer something and I don't have the time to do this I flag the mail with a little star. Now when I get time I start answering the mails that I have put a little star on. I further use my mail as a TODO list. So I send myself a mail with what I have to do and add a star. So I end up with a list of stuff I have to answer or do. Now there is a flaw with doing it this way. Think about it. .....


Ok the problem is that GMail orders the newest message first. So you see the latest message on the top. Now when you start working of your TODO list you start with the newest item. As you never manage to answer all messages you are always left with some at the bottom. You are answering mails like a stack. Which results in that you will have mails at the bottom that are really old. And as long as you don't work of the stack to the bottom they will age continuously. So there is really important stuff in my TODO list I just forgot about and never did. I should have really just checked the dates once :)

2 comments:

Alex said...

There are two problems arising by your point:

1) I believe that Gmail should use a different system for starred mail by giving the user the flexibility to denote the importance of each starred mail. For example there could be a multiple star system, so TODO list would have 4-5/5 stars whereas less important stuff would have fewer.

2) Gmail should allow users to change the display options of their mails by date/time, sender, importance, etc etc. This way you could have for example first in your starred list the most important mails from the older to the newest one.

:)

¥@$# said...

Oh, now I actually see how you can spend 6 hours going through your mails!

Well, if Emmanuel sees your post, that might be our next assignment! "Identify and model the goals of Didi's ideal webmail system"... LOL :p